Provilex Mobile CRM Dialer
A cross-platform iOS and Android companion dialer and mobile CRM app connected directly to the Provilex CRM backend for real-time VoIP calling and disposition logging.
Project overview
Provilex Dialer is a cross-platform mobile application built for iOS and Android, designed as a companion to the Provilex CRM backend. It brings desk-based calling and customer management workflows to mobile devices, enabling remote agents to place outbound calls, receive background inbound calls via VoIP, log call outcomes directly to Provilex CRM records, and synchronize agent presence in real time.
Delivered capabilities
- Cross-platform iOS and Android mobile applications
- Live integration with Provilex CRM backend API & database
- Background VoIP incoming call handling & push notification service
- Real-time call outcome, notes, and disposition logging
- Live agent presence & pause-state synchronization
- Dark and light theme support
- Call history with duration, agent, and disposition logs
No performance results or business metrics are published because supporting client evidence is not available in this repository.
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